I need to vent... Stupid Target this morning!!!

[babyapplejack]

I wish I could just go over there to check whenever I felt like it. But I am in Canada and I have to drive accross the border which it takes about 35 minutes for me to get to the Target in Buffalo and about 50 minutes or so to get to the one in Niagara Falls. Also when I called both targets that morning both girls asked me the same thing... "What can I help you find today?"
And the one in the Falls just glanced over at one checkout lane and saw baby ponies and didn't even bother to check for the 2 names I had told her.

[Midnight_Rainbow]

The problem is that most of the large targets, have about 50 checkout lanes or so. She probably didnt have the time to go through each lane and sort through every single rack of babies.

I used to work at super target, and if someone called with that request, I would have to say, um, no. Unless it was 100% dead, with noone else around, I would check a good few, but wouldnt check every single lane, and every single stack of ponies. If your after them that bad, just go look yourself. Its what I do. I had to drive 30 minutes to get the babies last night.

[babyapplejack]

Well my 2 targets are smaller ones with not many check out lanes, they have less than a regular walmart. And it was first thing in the morning. Oh well I might head back sometime this weekend to check and I will still probably call. But this time I won't be driving, one of my friend's is going to. I just hate wasting my gas for pointless trips hehe.
Oh well.

[lev_21n01]

I can say that I do see both sides of the story here. I live no where near a TRU or other toy-specific stores, though we have a tagert, k-mart and wal-mart. So it is annoying to have called ahead for a specific item and to have been told that yep it's here then it ends up being wrong. Waste of gas, energy and time!
But I'm also on the other end every day. I work at a video rental store (I know, how does this compare) and I get calls daily asking for specific movies. We have a computer system that can tell of we have this said movie in stock. What it can't tell you is if the movie has been damaged, or another customer is walking up to the counter to rent that said movie, or if it has been stolen from the store. Most of the time we try to actually check the selves for the movie before the person hangs up but there have been times when we get a call in the middle of a rush(actually this is the norm, it never fails that the phone rings while we got 15 people lined up renting )and are unable to get the movie right away if we get to it at all before the customer comes. Though if this happens I do try to make it up to the customer for wasting gas and time to come.

Originally Posted by ChristyK15

Why don't they just put them in the Pony section. I don't have the time to search through the 25 someodd isles at our super target with a 5 year old and a 15 month old...they just don't have the patience. BLAH! They have been purchased and spotted in my area, but by the time I get there, they are always gone.

IMO the answer to this question is in two words, "product placement". The exclusive baby ponies have been placed in the checkout aisle's of Tagets because little kids will see them there better than higher up on a shelf in the pony aisle. They are also place there cuz lots of parents on quick trips with kids will skip by the toy section. I consider them to be impulse buys, that's why they are generally in the checkout aisles.

[ChristyK15]

I know all about product placement and a 5 year old she spots them everytime along with the care bear or blues clues fruit snacks and Doritos LOL, but to have 25 isles to go through to get just 2 ponies is crazy. One of the Targets around here also puts a selection of babies in the pony isle, not just the checkouts unfortunately they are usually the last to get things. Maybe they will get them in the summer.

[lev_21n01]

Originally Posted by ChristyK15

I know all about product placement and a 5 year old she spots them everytime along with the care bear or blues clues fruit snacks and Doritos LOL, but to have 25 isles to go through to get just 2 ponies is crazy. One of the Targets around here also puts a selection of babies in the pony isle, not just the checkouts unfortunately they are usually the last to get things. Maybe they will get them in the summer.

I hope they come soon for you! I know how you feel, ours is the same, we just got Lavender Locket and Charm Bracelet last month. All christmas I was reading about the new babies and all that was there was Penny Candy and the other one (I can't for the life of me remember her name!!) but the last time I was there, there was LL and CB behind the older ones! hehe, rotating stock on the ponies! My thought would be once they get the new ones for the checkout lanes, why don't they put the older ones in the toy section?