Help with PayPal please!

bestinthewest · 07-23-2008, 03:05 AM

I seem to be having problems sending money to an e-bay seller I just bought a pony from.
When I'm done filling out all the info, it says that I don't have sufficient funds to send the payment. This is where I'm confused.

The invoice is for= $30.95

My Paypal balance is=$52

So what am I doing wrong??

satinslipper · 07-23-2008, 03:32 AM

That is very odd.... Is the total invoice $30.95? including shipping?

It hasnt already gone through has it?

Id check paypal history just in case the payment had already been made......

Also try logging out of paypal and back in again, and trying to pay the invoice directly from within your "my ebay" instead of the actual auction.....

SS

tessercat · 07-23-2008, 11:38 AM

Is the invoice in the same currency as your balance? Sometimes funky things happen when converting between currencies (US to euros, etc.).

Chun-Li · 07-23-2008, 02:07 PM

That's strange. Try again if it still doesn't work then contact Paypal support (there should be a help email form somewhere there I hope) and best of luck.

bestinthewest · 07-23-2008, 02:15 PM

Thanks for the tips so far guys.

I checked the history and the payment hasn't gone through. And it is in the same currency.

The only thing I think it might be is the fact that I don't have my bank account linked to my PayPal, so I only use the balance, but thats never really been a problem before?

I'll try to get in touch with them and see whats going on

**Update**

Well I contacted paypal and I guess it had something to do with my bank not being linked correctly, but everything is taken care of, and I was able to send the money!

Thankyou everyone for the advice