Paypal issue

Tikibirds · 07-19-2012, 05:14 PM

I discovered AFTER adding money to paypal via a green dot card that I can not send any money or use the debit card till they verify I actually own the account. I have had it since like 2001 but whatever. I choose the option to call me with the code. They called but when I picked up the phone, there was nothing. I try to get them to call again but the only thing I got said they were mailing me a code with instructions on how to enter it. It's been over a week. How long should it take to get a letter from them via snail mail?

Peppermint Truly · 07-19-2012, 06:27 PM

I think they used to be quick, and it would take only a few days. Maybe you can call Customer Support?

Tikibirds · 07-31-2012, 05:45 PM

I finally got the stupid code but it took exactly 2 weeks to get it :eevil:
Bad, paypal, bad

Melissa · 07-31-2012, 11:04 PM

In general, PayPal sucks with most customer service-oriented things. I have never *personally* had an issue, but I haven't been using it long. EVERYONE I know who has used PayPal has had some kind of bad experience eventually. Maybe this is your one bad go.

Stormness_1 · 08-04-2012, 04:14 AM

I lost my original paypal account because of a credit card fraud while I wasn't actively buying or selling. I had an email address dedicated to online transactions, housing my ebay and paypal accounts and any other auction sites, MH$P, etc, etc. Because of that, when I wasn't buying or selling, I didn't check it... why would I?

Apparently, someone else registered for paypal using my CC details. Paypal sent me an email, stating that if I did not verify my identity with them, my account would be closed. Obviously, I never saw it in their 'time period' because I didn't use it until I went to pay for stuff after my now hubby proposed and we started collecting bits and pieces for the invites and stuff... and what the?! the time period had passed, and my account had been permanently suspended. No amount of phone calls, id, nothing could sway them. grr. I now have my new cc and my paypal is linked to my main email acc, and forward paypal emails to the other acc, since I couldn't re-register with the same email or cc number...

Paypal sucks. They could have told me simply that it was a no-go the first time I called, but no. It wasn't like I was paying through the nose for several international calls or anything!!!! But it took 3 long, drawn-out, argumentative, denial filled phone conversations with an overseas, foreign-sounding, frustrating individual before I got absolutely nothing, after faxing id and everything completely needlessly. Verification takes.. forever. It's infuriating. Oh, and be prepared to be out on hold. A lot.

I'm feeling super sorry for you right now. I'm sending all of my patience your way!

*sorry hubby, but you're just going to have to be snapped at*

Tikibirds · 08-11-2012, 04:46 PM

Alright, they are really ******* me off now. They locked me out of my account again saying I need to verify my address - even though its been about a month since the last verification and this time every time i try to verify I get a message saying "this account is already verified".

WTF PAYPAL?

I guess i HAVE to call them...I was hoping to advoid that