- Joined
- Jun 8, 2005
- Messages
- 320
I recently listed a OOP Kimono on eBay. It was my daughter's. The bidder that won her has no feedback and I just got an email from her today:
"Hi, This was my first time bidding and have some confusion as to whether this item is already sent or if you still need confirmation of payment to send it out to me. During the auction it said I had been outbid which I thought meant I didn't win and wouldn't win. So I went ahead and bought another pony with a buy it now button before this auction was over. I was surprised to find out I won. Is there anyway I can cancel this purchase with you? I'm sorry for the confusion."
I can understand their predicament, but they bid and won. eBay clearly states this is a binding legal contract to purchase the item. The pony went for a good price and my daughter was thrilled. She wants to use the money to buy a show halter for her horse. I am sorry if this person is someone from the community, I have a feeling it's not though. Anyone have any advice on how to handle it? I don't want to seem like an ogre, but I feel they should still have to purchase the pony.
Thanks in advance,
emilysue78
"Hi, This was my first time bidding and have some confusion as to whether this item is already sent or if you still need confirmation of payment to send it out to me. During the auction it said I had been outbid which I thought meant I didn't win and wouldn't win. So I went ahead and bought another pony with a buy it now button before this auction was over. I was surprised to find out I won. Is there anyway I can cancel this purchase with you? I'm sorry for the confusion."
I can understand their predicament, but they bid and won. eBay clearly states this is a binding legal contract to purchase the item. The pony went for a good price and my daughter was thrilled. She wants to use the money to buy a show halter for her horse. I am sorry if this person is someone from the community, I have a feeling it's not though. Anyone have any advice on how to handle it? I don't want to seem like an ogre, but I feel they should still have to purchase the pony.
Thanks in advance,
emilysue78