Anyone use DHL?

[Tak]

Note: I am not saying that you should not use dhl. Just putting the information out there. Luckily the ponies were ok. I have had trouble with almost all shipping agencies lately.

Anyone who uses dhl to ship. This is hohow my package arrived. Soaked on one side though it sunny and dry here. The driver practically ran back to the truck. The last is the crumbs that came off the box just from setting it down.

 

[strawberrypony32]

Thats awful!! Those poor poniess!! Theyve been through an ordeal. To be totally honest with you I had no idea what DHL was, If ive ever seen one i certainly dont remember they dont have it here I dont think. Thats wild. What on earth did they do, it looks like it got tossed out a window and bounced in the highway a couple times then rolled down a hill through a creek. So glad your ponies are okay!! Theyre gonna need some warm oats and blankets..

 

[Tak]

Thats awful!! Those poor poniess!! Theyve been through an ordeal. To be totally honest with you I had no idea what DHL was, If ive ever seen one i certainly dont remember they dont have it here I dont think. Thats wild. What on earth did they do, it looks like it got tossed out a window and bounced in the highway a couple times then rolled down a hill through a creek. So glad your ponies are okay!! Theyre gonna need some warm oats and blankets..

luckily the ponies were well packaged by the shipper.

 

[minticat]

i've had mixed experiences with DHL. i order items from japan pretty often and half the time my packages arrive super quickly and safe, the other half of the time the package is falling apart and/or delivered to the wrong address.

 

[ActionHank]

Seems like every major shipping company does stuff like this now days, I mean I found a neighbors package in the trash can once I think it was UPS that did that.

 

[Skybreeze]

One of my first jobs was with DHL and I will never ever use them at all costs. They've never been a company to respect packages and I don't see them making that change any time soon.

However, I will say that it appears the damage likely happened at customs. This happened to me a few months back when I got a package from @MustBeJewel and customs bombarded my package. Because I know my sender very, very well I knew it wasn't an issue on how things were packaged or my shipping service, but customs. Half the protective bubble wrap was missing from my package when it arrived to me. Just something to keep in mind when shipping overseas and internationally is customs can and will inspect if they so wish.

 

[MustBeJewel]

luckily the ponies were well packaged by the shipper.

This is absolutely key--as a shipper, you have to absolutely make sure that you:

1. Have NO open air voids in the package. Use packing peanuts, bubble wrap, or plastic air cushions to make sure that those items have NO space to shift around whatsoever. Open spaces in the package can also allow the package to be crushed inward, damaging items and compromising the structural integrity of a box.
   
   
2. Wrap each individual item in something to protect against damage, even if it's just wrapped up in taped tissue paper.
   
   
3. Take special care for fragile items, and consider wrapping them securely in a smaller box within the shipping box.
   
   
4. Adequately use packing or shipping tape (never scotch tape, masking tape, or duct tape) over every seam.
   
   
5. Insure expensive items. Track everything.
   
   
6. Take multiple photos of your packing job and of the packed box prior to shipping in case you need to claim insurance. If your box has a stamp on it indicating the pressure it can withstand, photograph that as well.
   
   
7. Basically, expect your package to be thrown off a truck into oncoming traffic during a hurricane, followed by an earthquake, and possibly dropped from the Empire State Building and kicked down the streets of New York, and plan accordingly.

Seems like every major shipping company does stuff like this now days, I mean I found a neighbors package in the trash can once I think it was UPS that did that.

I have firsthand horror stories from all different US shipping services, I agree with this completely. But again, many problems begin with shippers not packing properly.

One of my first jobs was with DHL and I will never ever use them at all costs. They've never been a company to respect packages and I don't see them making that change any time soon.

However, I will say that it appears the damage likely happened at customs. This happened to me a few months back when I got a package from @MustBeJewel and customs bombarded my package. Because I know my sender very, very well I knew it wasn't an issue on how things were packaged or my shipping service, but customs. Half the protective bubble wrap was missing from my package when it arrived to me. Just something to keep in mind when shipping overseas and internationally is customs can and will inspect if they so wish.

I was shocked when that package arrived to you, @Skybreeze! I had everything wrapped and arranged so carefully, and how they just inspected it and shoved it all back in was horrifying.

 

[Sassarazzmadazzles]

This is the last package I shipped full of lion king stuff lol

It’s blurry cause it’s a screenshot of a video, but every inch is taped cause I needed it to be safe!

 

[Skybreeze]

This is absolutely key--as a shipper, you have to absolutely make sure that you:

1. Have NO open air voids in the package. Use packing peanuts, bubble wrap, or plastic air cushions to make sure that those items have NO space to shift around whatsoever. Open spaces in the package can also allow the package to be crushed inward, damaging items and compromising the structural integrity of a box.
   
   
2. Wrap each individual item in something to protect against damage, even if it's just wrapped up in taped tissue paper.
   
   
3. Take special care for fragile items, and consider wrapping them securely in a smaller box within the shipping box.
   
   
4. Adequately use packing or shipping tape (never scotch tape, masking tape, or duct tape) over every seam.
   
   
5. Insure expensive items. Track everything.
   
   
6. Take multiple photos of your packing job and of the packed box prior to shipping in case you need to claim insurance. If your box has a stamp on it indicating the pressure it can withstand, photograph that as well.
   
   
7. Basically, expect your package to be thrown off a truck into oncoming traffic during a hurricane, followed by an earthquake, and possibly dropped from the Empire State Building and kicked down the streets of New York, and plan accordingly.

I have firsthand horror stories from all different US shipping services, I agree with this completely. But again, many problems begin with shippers not packing properly.




I was shocked when that package arrived to you, @Skybreeze! I had everything wrapped and arranged so carefully, and how they just inspected it and shoved it all back in was horrifying.

Yeah I was pretty horrified too. For those who have curious minds, here’s the photos of the “good job” customs did to my package. Luckily none of my items were missing or damaged.

 

[Tak]

Yeah I was pretty horrified too. For those who have curious minds, here’s the photos of the “good job” customs did to my package. Luckily none of my items were missing or damaged.
View attachment 54386View attachment 54387View attachment 54388View attachment 54389View attachment 54390View attachment 54391View attachment 54392View attachment 54393

 

[ActionHank]

I have firsthand horror stories from all different US shipping services, I agree with this completely. But again, many problems begin with shippers not packing properly.

We've been lucky when it comes to how the items have been packed, what we usually have trouble with is parcel delivery services just throwing stuff wherever, like in the trash, tall grass, unprotected in the rain, a box labeled keep refrigerated left in sun when it was 110F, a box of produce thrown over the gate where it hit the ground and busted apart then horses ate all of it, and probably a couple of other things.

 

[blueming]

Shipping comes with so many risks these days… I once had a box on time-sensitive, needs to be refrigerated medication that was meant to go to someone on the other side of the neighborhood left on my porch.

 

[MustBeJewel]

We've been lucky when it comes to how the items have been packed, what we usually have trouble with is parcel delivery services just throwing stuff wherever, like in the trash, tall grass, unprotected in the rain, a box labeled keep refrigerated left in sun when it was 110F, a box of produce thrown over the gate where it hit the ground and busted apart then horses ate all of it, and probably a couple of other things.

I'm sure the horses were pretty pleased, at least

Makes me think of the one winter when FedEx completely gave up and literally threw my box of bottles of conditioner for pony cleaning into a snowbank on the side of the road. I found it 2 weeks later.

 

[darklys]

Shipping comes with so many risks these days… I once had a box on time-sensitive, needs to be refrigerated medication that was meant to go to someone on the other side of the neighborhood left on my porch.

I had this happen with my out-of-pocket fertility meds last year. Nothing like paying 11k to have your sensitive business advertised to the neighborhood.

A few months later, we gave away all the baby stuff we'd been holding onto to our neighbor and he says, "now that you gave it away, you'll be sure to get pregnant!"
uhhhh... yeah, accidental pregnancy is not so much a thing that's likely to happen here, sir. (I'm in a same-sex marriage, and like, he knows that?)

----
I hadn't shipped anything out in a long time, and recently I have been. It's been a rude awakening. I am going to try packing and shipping everything from home because both the UPS and the USPS did me dirty.

 

[stjarne]

I hadn't shipped anything out in a long time, and recently I have been. It's been a rude awakening. I am going to try packing and shipping everything from home because both the UPS and the USPS did me dirty.

this is what i've always done after i had the means to do so lol. i don't/can't drive... and why make a trip to the post office outside of a busy schedule when you can just pack it & schedule pickup right from home? i'm so thankful usps has that service. not sure about ups i've never used them